Question 1

Where can you see me?

Accepted Answer

We are able to see you anywhere on mainland Singapore. It can be at your own home, hotel or workplace, as long as there is a private room or space where you can lie down comfortably.

Question 2

How do I book a visit?

Accepted Answer

Simply fill up the form on the Bookings Page,(javascript:void(0)) or whatsapp/call us at +65 8920 9394 to make an appointment.

Question 3

Can I request for a male or female physician?

Accepted Answer

Yes of course! We have both male and female physicians available, subject to availability.

Question 4

Can I see a physician on the day of booking?

Accepted Answer

Yes you may. However, appointment slots are subjected to our physicians' availability. For urgent or last minute appointments do drop us a call instead.

Question 5

How do I know which treatment to choose?

Accepted Answer

You don't have to! During the consultation, our physicians will recommend the most appropriate treatment for you based on your condition. However, feel free to let us know if you have a preference for or against a specfic type(s) of treatment.

Question 6

How long does a house call usually take?

Accepted Answer

For the first session, a TCM house call usually takes around 45 - 60 mins. Subsequent sessions usually take around 30 - 45 mins.

Question 7

How do I know if the appointment is confirmed?

Accepted Answer

Your appointment is confirmed when you receive a confirmation text from us.

Question 8

What do I need to prepare for the session and do you provide a massage bed?

Accepted Answer

All you need to prepare is somewhere suitable to sit and/or lie down for the duration of treatment. We do not bring along a massage bed. It is also strongly advised to not do treatment on an empty stomach and to have something light to eat before your session.

Question 9

How long is a tuina session?

Accepted Answer

The objective of our tuina treatments is to help resolve pain or symptoms you might be experiencing. Thus we do not go by timing, but rather by how long our physician deems necessary to tackle your issue. Unfortunately, we do not provide tuina for purely relaxation purposes.

Question 10

Where is your clinic located?

Accepted Answer

THE TCM FOLKS is a fully mobile TCM clinic. As of now, we do not have a physical location that you can visit.

Question 11

Will the physician be able to speak English?

Accepted Answer

All our physicians are bi-lingual and will be able to communicate fluently with you in both English and Chinese.

Question 12

Do you offer tele-consultation?

Accepted Answer

Yes we do. However the first consultation has to be in person. Subsequent sessions for the same condition can be done via tele-consultation, subject to the physician’s approval.

Question 13

Are you able to prescribe herbal medication?

Accepted Answer

Yes we can. Simple medications can be prescribed on the spot. Customised formulas have to be ordered and will be delivered to your home usually by the next day.

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